The Gentle Art of Verbal Self Defense at Work (Rating: 3.46 - 3943 votes)PDF online books The Gentle Art of Verbal Self Defense at Work by Kristeen Cuffie with other formats. Download and Read Online books The Gentle Art of Verbal Self Defense at Work Online Kristeen Cuffie, its easy way to download The Gentle Art of Verbal Self Defense at Work books for multiple devices. Suzette Haden Elgin full text books
|Title||:||The Gentle Art of Verbal Self Defense at Work|
|Author||:||Suzette Haden Elgin|
|Publisher||:||Prentice Hall Press|
|Number of Pages||:||368|
|Category||:||Non fiction, Self help, Business, Psychology, Communication|
PDF, EPUB, MOBI, TXT, DOC The Gentle Art of Verbal Self Defense at Work For some employees verbal abuse can be the everyday language of doing business Defending yourself from these verbal abusers calmly professionally and successfully can be crucial to your on the job success .
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations Powerful yet unthreatening her proven strategies will help you recognize and defend yourself from verbal abuse everything from casual obscenities and racist or sexist language to sarcasm cutting jokes and subtle put downs .
Richly illustrated with fully dramatizes scenarios and real world examples Dr Elgin s communication techniques will help you instantly take control of any verbal confrontation You ll also learn how to avoid malpractice of the mouth and sexual harassment communicate sensitively and clearly with non native English speakers and project a strong straightforward and trustworthy image .
You ll find tips for handling sensitive issues via email and voice mail advice on meeting the communication challenges that face home based and virtual businesses and plenty of workouts placed throughout the book to give you valuable opportunities to practice your new skills .
i The Gentle Art of Verbal Self Defense at Work i is your roadmap through the potentially career threatening minefields of workplace communication